Returns & Exchanges

At Eczema Honey Co, we want you to be completely satisfied with your soothing skincare journey. If a product isn't right for your skin, we offer a 30-day return policy for most items to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will provide a prepaid shipping label via email to make the return process as seamless as possible for you.

• 3.
  Package with Care

  Securely pack the items in their original packaging, if possible, and attach the shipping label to the outside of the box.

• 4.
  Receive Your Refund

  After we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.